Business Ethics
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Service Guarantees
The staff of SCI Technology Institute is fully committed to fair and ethical teaching and will never engage in unethical sales tactics to mislead students. The Institute guarantees that:
- Course pre-requisites and requirements will be provided in advance that will protect students and trainees against non-conformance with course guidelines;
- Students and trainees will have a contractual agreement with the Institute upon confirmation on enrolment into the courses; and
- Students' and trainees' particulars will be kept confidential at all times and only be used for the purposes of completing course submission(s). If their particulars are to be used for purposes other than internal marketing and billing purposes, their consent will be sought.
Financial Administration Guarantees
SCI Technology Institute also guarantees that:
- We are committed to the accuracy of charging our students and trainees;
- The exact amount of tuition fees and non-tuition fees (including security deposits if any), the payment terms, refund policy and transfer/withdrawal policy relating to the course will be clearly specified in the Standard Student Contract; and
- We will issue receipts to acknowledge down payments and all payments.
Fee Protection Scheme (FPS)
Under EduTrust for Education, the Institute will provide a Fee Protection Scheme (FPS) for both local and international students enrolled by the Institute for ITE - Nitec in Computerised Prepress Technology course.
The FPS serves to protect the international and local students’ full course fee (include all tuition and non-tuition fees) inclusive of GST in the event that the Institute is unable to continue operations due to insolvency and/or regulatory closure. Furthermore, the FPS protects the student if the Institute fails to pay penalties or to return fees to students arising from judgments made against it by the Singapore Courts.
The Institute is working with the insurer, Lonpac Insurance Bhd, has put in place the Student Tuition and Non-Tuition Fee Insurance as its FPS for international and local students. The Student Tuition and
Non-Tuition Fee Insurance offer insured students’ protection against the following events:
Loss of tuition fees paid in advance by the insured student to the Institute and not refunded, if the student cannot start or complete his/her course as a result of the Institute becoming insolvent or being required by the Singapore authorities to stop operations;
The Institute’s failure to pay sum awarded by Singapore Courts to the insured student, where such award relates to a dispute between the Institute and the insured student on tuition fees paid by the insured student to the Institute.
For more details, please refer to:-
FPS - Lonpac Insurance Master Policy
Medical Insurance - Certificate and Insurance Package
Council of Priate Education (CPE) website
Standards & Quality of Education  |
